TERMS & CONDITIONS

Welcome to Zoravar Fragrance! These Terms and Conditions govern your use of our website, products, and services. By accessing or using our platform, you agree to comply with these terms. If you do not agree, please refrain from using our services.  

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General Terms
1 Zoravar Fragrance is a direct-to-consumer (D2C) brand selling attars, perfumes, and other fragrance products.  
2 We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting.  
3 Customers must be at least 18 years old or have parental consent to make a purchase.  

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Product Information & Pricing 
1 We strive to provide accurate descriptions and images of our products, but slight variations may occur.  
2 All prices listed are in Indian Rupees (INR) and are subject to change without prior notice.  
3 Discounts, offers, and combo deals are subject to availability and may change or be withdrawn at our discretion.  

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Orders & Payments  
1 Orders can be placed through our website, authorized platforms, or in-person stalls.  
2 We accept various payment methods, including COD (Cash on Delivery) for eligible locations.  
3 Once an order is placed, cancellation may not be possible if it has already been processed.  
4 In case of payment failure, customers must retry with a valid payment method.  

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Shipping & Delivery
1 We deliver across India through our trusted logistics partners. Delivery times vary based on location.  
2 Customers must provide accurate shipping details. We are not responsible for delays due to incorrect addresses.  
3 In case of non-receipt of an order, customers must report within 48 hours of the estimated delivery date.  

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Returns & Refunds

1 Due to the nature of fragrance products, returns are only accepted if the product is damaged or incorrect.  
2 Customers must report any issues within 24 hours of delivery with proper unboxing video proof.  
3 Refunds (if applicable) will be processed within 7-10 business days after approval.  

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Intellectual Property 
1 All content, including logos, product descriptions, and images, is the property of Zoravar Fragrance. Unauthorized use is prohibited.  
2 Any third-party trademarks or brand names used on the website are the property of their respective owners.  

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Limitation of Liability
1 Zoravar Fragrance is not responsible for any allergic reactions or skin sensitivities caused by our products. Customers are advised to check ingredients before use.  
2 We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.  

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Privacy Policy 
1 We collect and store customer data as per our Privacy Policy. We do not share personal information with third parties without consent.  
2 Customers can request data deletion by contacting our support team.  

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Governing Law & Dispute Resolution
1 These terms are governed by the laws of India.  
2 Any disputes shall be resolved through mutual discussions. If unresolved, the matter shall be subject to the jurisdiction of Kolkata courts.  

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Contact Information  
For any queries, please reach out to us:  
Email       : zoravarfragrance.official@gmail.com  
Phone     : (+91) 7003299974
Website  : www.zoravarfragrance.com

By using our services, you agree to these Terms & Conditions. Thank you for choosing Zoravar Fragrance!