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PRIVACY POLICY

Introduction

Welcome to Zoravar Fragrance ("Company," "we," "our," or "us"). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website, www.zoravarfragrance.com ("Website"), or use our services. By accessing our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our Website or services.

Information We Collect

When you interact with our Website or make a purchase, we may collect the following types of information:

  • Personal Information: This includes your full name, email address, phone number, shipping and billing address, payment details, and any other relevant information provided when making a purchase or signing up for our services.

  • Account Information: If you create an account on our Website, we may collect login credentials, order history, wishlist preferences, and other profile details to improve your shopping experience.

  • Device and Usage Information: We collect details such as your IP address, browser type, operating system, pages viewed, time spent on pages, and other usage data gathered through cookies, tracking pixels, and similar technologies.

  • Marketing Preferences: Information related to your preferences for receiving marketing communications from us, including consent for promotional emails and special offers.

  • Customer Support Information: Any personal data you provide when contacting our customer service team, including correspondence history, issue resolution details, and feedback.

  • Social Media Interactions: If you engage with us on social media platforms or use social login options, we may collect profile details based on the platform's privacy policies.

How We Use Your Information

We use your data to:

  • Process and fulfill orders, including order confirmations, shipping notifications, payments, and returns.

  • Provide customer support and respond to inquiries in a timely and efficient manner.

  • Improve our Website’s functionality, performance, and user experience.

  • Send marketing emails, promotions, and exclusive offers (only with your explicit consent).

  • Analyze and track customer behavior to improve products, advertising, and overall brand engagement.

  • Prevent fraudulent activities and ensure the security of our Website, including identity verification and transaction monitoring.

  • Comply with legal and regulatory obligations, including tax filings, fraud prevention, and consumer rights protections.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences, such as shopping cart details and login credentials.

  • Analyze site traffic, user behavior, and engagement to enhance our Website.

  • Provide personalized product recommendations and targeted advertisements.

  • Monitor the effectiveness of our marketing campaigns and promotional efforts.

You can manage cookie preferences in your browser settings. Disabling cookies may impact your shopping experience and some Website features.

How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: We may share information with third-party payment processors, shipping companies, and marketing platforms that help us operate our business.

  • Legal Authorities: If required by law, court orders, or legal processes, we may disclose personal data to comply with legal obligations.

  • Business Transfers: In case of a merger, acquisition, or business transfer, your data may be included in the transferred assets. You will be notified in such cases.

Data Security Measures

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption: We encrypt sensitive information such as payment details to prevent unauthorized access.

  • Secure Access Controls: We restrict access to personal data only to authorized personnel with secure authentication measures.

  • Regular Security Audits: We conduct routine security assessments to detect and mitigate potential risks.

While we take all reasonable precautions to safeguard your information, no system is completely secure. We encourage users to protect their accounts with strong passwords and to log out after each session.

Your Rights and Choices

You have the following rights regarding your personal data:

  • Access and Correction: You can request access to or correction of your personal data at any time.

  • Data Deletion: You may request the deletion of your data, subject to legal obligations.

  • Marketing Preferences: You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails.

  • Cookies: Manage or disable cookies through your browser settings.

If you wish to exercise any of these rights, please contact us using the details provided below.

Third-Party Links

Our Website may contain links to third-party websites, which operate independently from us. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.

Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we discover that we have collected data from a child, we will promptly delete it.

International Data Transfers

If you are accessing our Website from outside India, please note that your data may be transferred, processed, and stored in India, where data protection laws may differ from those in your country. By using our Website, you consent to the transfer of your personal data to India.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically. If significant changes are made, we may notify you via email or through a prominent notice on our Website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

​

Zoravar Fragrance
Hide and Stitch Enterprises 

Email: zoravarfragrance.official@gmail.com

Phone: (+91) 7003299974

Address: 46P/H/6, GORA CHAND ROAD, KOLKATA-700014

By continuing to use our Website, you agree to the terms outlined in this Privacy Policy.

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